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Custom-built remote teams and solutions designed to help you scale

Bluebird combines dynamic leaders, teams, and technology to deliver an outsourcing solution that helps organizations better manage workloads and grow with ease.

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Tailored solutions for your business

Improve your operations by outsourcing essential tasks with quality, tech-enabled remote teams, expertly trained to become independently proficient in your processes.
Bluebird can help you excel in:

Customer
Service

Build lasting customer loyalty and expand your reach with Bluebird’s fully bilingual customer service representatives.

Sales and
Marketing

Boost revenue and growth with remote sales and marketing teams, and proven onboarding processes.

Finance and Revenue
Cycle Management

Optimize your cash flow with Bluebird’s finance and accounting professionals who skillfully handle invoicing, collections, and financial reporting.

Healthcare Back
Office Outsourcing

Streamline your operations with remote, bilingual teams, trained specifically in healthcare to support you in care coordination, prior authorizations, verifications, collections, and more.

Explore our services for healthcare

Industries we serve:

Healthcare

SaaS, AI, and Tech Startups

Retail and eCommerce

Financial Services

Hospitality

Reduce your operational and wage costs by up to 50%

WHAT YOU CAN EXPECT WITH BLUEBIRD

1

More cost-effective operations

2

Higher customer service ratings

3

Shorter call waiting & issue resolution times

4

Fewer errors and bottlenecks

5

Smoother revenue cycle management

6

Increased cash flow

How Bluebird builds
your custom solution

Unsure where you need the most support? Once we understand your needs and goals, we’ll build the right solution to help you meet your goals and deliver the best possible ROI.

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Strategic Recruitment

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Strategic Recruitment

We leverage community ties and forge partnerships with global and local educational institutions to hire skilled, culturally aligned, fully bilingual employees.

Tailored Training

Our US managers collaborate closely with businesses to create custom documentation and train agents, ensuring strict compliance and full understanding

Seamless Onboarding

Teams are guided by both a local, in-country manager and a US manager, facilitating a smooth onboarding process.

Continuous Management

We work directly with businesses to establish KPIs, conduct regular client check-ins, and provide ongoing training.

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Success Stories

“Partnering with Bluebird has really helped our startup grow. I was nervous at first to rely on remote teams in another country, but their time zone works perfectly and I always feel like our teams are fully integrated into our company and operations. They speak perfect English and provide excellent customer service.”

JasonTech Startup CEO

“Choosing Bluebird as our marketing partner was a game-changer for our boutique hotel. Their innovative strategies and deep understanding of the hospitality industry allowed us to stand out in a crowded market. I feel like we have our very own in-house marketing team that truly understands the essence of our brand.”

SophiaHotel Owner

“Using remote teams from Bluebird has transformed the way we connect with our clients at our Pharmacy Benefit Management (PBM) firm. Their bilingual capabilities have been pivotal in serving our diverse communities with sensitivity and understanding. I’m also very impressed with the team's deep understanding of the healthcare and PBM industries, it takes a lot of pressure off of staying compliant and secure.”

AlexDirector of PBM Operations

Contact Us Today

    Team up. Lift off.

    Team up. Lift off.

    Team up. Lift off.

    Team up. Lift off.