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You’re Set to Soar with Bluebird

Improve your healthcare operations with
dynamic, remote outsourcing solutions

Improve patient outcomes and streamline operations with affordable outsourcing services tailored to your organization. We offer you support in coding, billing, care coordination, customer service, and prior authorizations.

50% reduction in operational and wage costs

Customized Key Performance Indicators (KPIs) for every organization we serve

Who we serve

Healthcare Providers and Hospitals

Specialty Pharmacies

Infusion Centers

Pharmacy Benefit Managers (PBMs)

Solving your biggest challenges with expert, bilingual support

Our remote professionals provide the expertise you need to streamline processes and achieve your goals while directly tackling the staffing crisis in healthcare.

1

Optimized Prior Authorizations

Streamline the approval process for faster payments, fewer denials, and improved patient care.
2

Exceptional Customer Service

Leave your patients and clients satisfied with every interaction.
3

Attentive Care Coordination

Ensure clear communication, understanding, and collaboration between patients and providers.
4

Expert Coding

Improve coding accuracy for optimal billing and reimbursement.
5

Meticulous Collections

Get paid faster with enhanced revenue cycle management solutions.
6

Comprehensive Verifications

Breathe easy knowing patient patient data is error-free and up-to-date.
EXPECT EXCELLENT OUTCOMES

Strengthening your workforce with remote teams leads to better care and maximized savings. When you choose Bluebird, you can expect:

Happy Patients:

Utilize bilingual teams, fluent in both English and Spanish, to provide swift responses to your patient’s health and care plan inquiries.

Faster Reimbursements:

See an increase in accurate, timely reimbursements with improved collections and coding.

Lasting Partnerships:

Build enduring partnerships with payers and other healthcare entities by providing quality service with streamlined processes.

Making healthcare accessible for all

Did you know one-third of Hispanic Americans, including a notable 58% of Hispanic immigrants, prefer to see a Spanish-speaking healthcare provider? 

Offering support in patients’ preferred languages fosters trust and improves health outcomes. Bluebird’s teams are fluent in both English and Spanish, so you can broaden your reach and confidently serve your community.

How we train your teams

In-house training and management ensures that your teams are efficiently integrated into your workforce, providing seamless support without the reliance on third-party outsourcing.

Safeguarding your data is our top priority

Keep data safe and compliant with a secure, remote work setup aligned with your organization’s standards. Here’s how we protect your data:

Geomonitoring Software

Reduce cyber risks and protect your data with geo-fencing, remote wipes, and device locks.

Office & Remote Spaces

Ensure your team meets digital safety standards with our physical office in Buenos Aires and compliant remote work locations.

Virtual Private Networks

VPNs and multi-factor authentication are used across our organization to ensure all digital environments have equally secure cybersecurity measures in place.

Antivirus Software

Protect your computers against viruses, malware, and suspicious connections with Bitdefender and Microsoft Defender.

HIPAA Certification

Protect sensitive health information with HIPAA-trained contractors who understand PHI disclosure and relevant laws.

Cybersecurity Training

Maintain best security practices through regular cyber security awareness training during onboarding and refresher sessions.

– Certified HIPAA compliant with over 30 hours of annual HIPAA training
Committed to ethical standards & adherence to legal conduct in the US & Latin America

Success Stories

By choosing remote teams through Bluebird, we're seeing real savings in both time and money, making a big difference in how we operate. It feels like we're working smarter, not harder, and that's been invaluable.

WilliamPBM CFO

I can confidently say that our remote teams are now an integral part of our organization. Within a few days it was clear that our new teams had the healthcare expertise and positive attitude needed to integrate into our company and help us form partnerships with payers and providers

SarahPBM Operations Manager

Bluebird has changed our company for the better. The teams we received have fit perfectly into our operations and have the necessary training to make daunting tasks like coding and verifications much more manageable.

Dr. LangleyPharmacy Owner

I'm wondering why I never contacted these guys sooner! Seriously, they all have commendable talent in their respective fields and knocked my concept out of the ballpark. Thanks for an amazing experience!

Jack GrahamCo Founder, Coffee Inc

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    Team up. Lift off.

    Team up. Lift off.

    Team up. Lift off.

    Team up. Lift off.