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Our Story

Launched in 2021, Bluebird is a symbol of innovation and resilience. Our leadership, composed of seasoned professionals in healthcare, insurance, and PBMs, drives Bluebird’s mission to enhance your organization’s efficiency and growth.

Our confidence in Bluebird’s services is born from firsthand experience. During the height of the COVID pandemic, we took a chance and revitalized a struggling sister company by integrating a remote workforce from Latin America.

While we had never used offshore staffing before, our 18-month journey of process refinement and team integration turned skepticism into assurance. We began to see operations improve and turned a company on the brink of financial ruin into a profitable organization.

Meet our team

100
Years of collective healthcare experience
50
Years of experience in customer
service-driven industries
President

Alex A.

Alex brings a decade of healthcare expertise to Bluebird, spanning value-based care consulting, pharmacy, and insurance. He’s dedicated to driving success for the company, clients, and teams.

Head of US Sales

Mason W.

Mason has driven success in startups for a decade, assuming various leadership roles. At Bluebird, he leverages his Latin America connections and interpersonal skills to empower client teams.

US Client Manager

Lauren D.

Lauren began her career in PR and has spent the past five years supporting startups. At Bluebird, she efficiently manages business onboarding to ensure seamless remote team integration.

Head of Latin American Sales

Nicolas R.

With a decade in sales and business development, Nicolas co-founded a trading company. At Bluebird, he fosters his Latin American partnerships to attract top agents to the team.

Operations Manager

Santiago C.

Santiago’s career spans 10+ years in the Latin American medical industry, focusing on device and outsourcing startups. At Bluebird, he ensures high-quality work from our remote teams.

Latin American Client Success Manager

Marcos K.

Marcos brings over ten years in technology and marketing leadership to the team, specializing in healthcare and IT. At Bluebird, he transfers complex system knowledge to remote teams.

Build your future with Bluebird

At Bluebird, we invest in your present and your future through educational initiatives, excellent benefits, and a vibrant workplace culture.

Education & Growth

We proudly offer assistance for ongoing studies and further learning opportunities, including English and analytics courses, to help both current students and recent graduates advance in their careers.

Fair Compensation & Benefits

A company is only as strong as its team. That’s why we offer you wages that exceed the fair standard, along with ample holiday time and sick leave to ensure that you feel valued, happy, and motivated to do your best work.

Healthy & Safe Workplaces

We strive for a workplace that nurtures well-being and collaboration, with proactive, on-ground management and access to safe, communal spaces for teamwork. Our approach extends to choosing the right partners, fostering client relationships that go beyond economic transactions to ensure an environment conducive to your growth.

90% employee retention over a 2-year period

Discover a Place Where You’re Valued

Bluebird truly cares about my growth and well-being. I finally feel like I’m being fairly compensated for my work, and as a result I feel more inspired to do my best every day.

MariaCustomer Service Representative

By working at Bluebird, I've had the opportunity to further my studies and develop new skills, which has boosted my confidence and career opportunities. If I ever have a problem at work or any questions, I know that I can turn to our leadership and get things resolved.

JuanCoding Specialist

For the first time in my life, I can say I enjoy coming to work. Our workplace has really great energy, and I really appreciate that I can continue learning both in and outside of work with the support of our leadership team.

SofiaAdministrative Assistant

Team up. Lift off.

Team up. Lift off.

Team up. Lift off.

Team up. Lift off.